1. Introduction
At Life With Liza, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase digital products, book coaching services, or engage with our content.
This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We may collect the following types of personal information:
Personal Information
Name
Email address
Phone number (if provided)
Billing details
Mailing address (if required)
Information shared during coaching sessions
Technical Information
IP address
Browser type
Device information
Pages visited
Cookies and tracking data
3. How We Collect Information
We collect information when you:
Subscribe to our newsletter
Purchase a digital product
Book a coaching session
Complete a form
Contact us via email or social media
Interact with our website
Payment details are processed securely through third-party providers such as Stripe, PayPal, Etsy, Stan Store, or other secure platforms. We do not store full credit card details.
4. How We Use Your Information
Your information may be used to:
Deliver digital products
Provide coaching services
Process payments
Send email updates and marketing communications
Respond to enquiries
Improve website functionality
Comply with legal obligations
You may unsubscribe from marketing emails at any time.
5. Coaching Confidentiality
Information shared during coaching sessions is treated as confidential and will not be disclosed to third parties unless:
Required by law
You provide written consent
There is a serious risk of harm to you or others
Coaching is not a substitute for medical or psychological treatment.
6. Cookies & Tracking
Our website may use cookies and analytics tools (such as Google Analytics or Meta Pixel) to:
Understand website traffic
Improve user experience
Deliver relevant advertising
You may disable cookies in your browser settings.
7. Third-Party Services
We may use trusted third-party providers for:
Payment processing
Email marketing platforms
Website hosting
Online course delivery
Social media advertising
These providers have their own privacy policies. We recommend reviewing them.
8. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorised access. However, no online transmission is completely secure.
9. Access & Correction
You may request access to the personal information we hold about you and request corrections if necessary by contacting us at:
10. International Visitors
If you access our website from outside Australia, your information may be transferred to and processed in Australia.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
12. Contact
If you have any questions about this Privacy Policy, please contact:
Life With Liza
Email: [email protected]
Mental Health & Coaching Disclaimer
Coaching services provided by Life With Liza are designed for personal growth, mindset development, goal setting, and general wellbeing support.
Coaching is not therapy, counselling, psychology, or medical treatment.
While I hold qualifications and experience in psychology and education, coaching sessions do not constitute mental health treatment, diagnosis, or clinical intervention.
If you are experiencing:
Severe anxiety
Depression
Suicidal thoughts
Trauma-related distress
A mental health crisis
You are encouraged to seek immediate professional support.
In Australia, you may contact:
Beyond Blue – 1300 22 4636
Lifeline Australia – 13 11 14
Headspace – 1800 650 890
If you are in immediate danger, call 000.
By engaging in coaching services, you acknowledge that you are responsible for your own physical, mental, and emotional wellbeing.